Our Lotus Office Team
Debra Wells
Office Manager
Debra Wells has proudly been with Lotus since 2013. She is an animal welfare advocate and is enthusiastic about excellent medical care for companion animals and wildlife. She brings experience in office management, development, and communication. After pursing her Bachelors Degree, Debra has worked animal sanctuaries and veterinary hospitals. Originally, a Chicagoland native, Debra is a mother of two boys and a wife. She is also an adoptive mother to her animal crew.
Torey Romeo
Office Assistant
Torey, originally from Queens, New York, now lives in Florida. Her family's love for animals inspired her passion for animal care, shaping her career. She holds a Bachelor’s degree in Business Administration and Sociology from Queens College and has over a decade of customer service experience. Torey began her animal care journey by volunteering at the Golden Paw Society, preparing cats for adoption. This led to roles in animal hospitals, where she gained experience in kennel work, assisting veterinarians, and managing reception duties.
In her personal life, Torey enjoys time with her boyfriend and their three cats—Mikey, Conor, and Mr. Rose. She loves exploring new coffee shops and outdoor activities like kayaking. Torey's dedication and experience drive her to make a positive impact on animals and their owners.
Kelly Alvarez
Office Assistant
Hi! I’m Kelly. I was born and raised in Pennsylvania. I have been in the veterinary field since 2007. I attended college in Florida earning my degree in Veterinary Technology in 2013. I am a licensed veterinary technician in the state of Pennsylvania, and I am very excited to join the Lotus team. When I am not working, I keep busy with my twin boys, daughter and all our furry family members. I look forward to helping you and your pets.
Our Veterinary Assistant Team
Susan Tome
Veterinary Assistant
Susan Tome is a San Francisco native with 28-years of experience as a veterinary technician and assistant. Susan has a special interest in behavioral training and wildlife. When not working, Susan enjoys cycling, reading, and walking all around the city with her husband, and dog Emily. The Tome household also includes Penny (the cat who thinks she’s a dog), Takezo (a 30-year-old velvet gecko), Hector (a 16-year-old fire-belly toad), and the most recent adoption, Mr. Peabody (a crested gecko).
Brookelyn Hertel
Veterinary Assistant
Hi everyone! My name is Brookelyn, I have been in the veterinary field for about 8 years now, I grew up with various animals and am absolutely in love with helping them anyway I can. I have specialized as a surgical tech for the past year and a half but have worked in various positions! I graduated from UC Davis in 2023 with my animal science degree. I also worked in cancer research for a bit at Scripps down in San Diego, and lived in Hawaii for half a year where I worked at the Honolulu zoo in enrichment. I absolutely love working with all types of animals! I just recently moved to San Carlos with my boyfriend and we just adopted a puppy(Great Pyrenees / St. Bernard mix, gonna be HUGE). For fun we love hiking and exploring our new hometown! I can’t wait to be a part of the team, and look forward to meeting you all! (:
Isabela Ramos
Veterinary Assistant
Hi, I’m Isabela! I was born and raised in San Francisco. Growing up I’ve always expressed a deep love for animals and interest working with them. In 2020 I decided to pursue a career in veterinary medicine as an assistant. When I’m not helping fur babies I enjoy going on walks with my pup, dancing and binge watching the latest series on Netflix. I’m excited for this new journey with Lotus House Calls.
We appreciate our Assistants & Office Team!
Thank you for all that you do!